Advance your Career with Computer Classes

Get Help Desk Training

Computer training is a great way to advance your career. The computer support specialist jobs will grow according to the Bureau of Labor Statistics. Computers are an integral part of every industry, so finding a good computer support job is easier than you think.

Help Desk Professional Training for Remote Jobs >>

 

At Career Technical Institute (CTI), students learn skills in software applications, hardware troubleshooting and local network support. However, our Help Desk Professional Training Program provides more than just technical knowledge in networking, operating systems, computer repair and hard disk management. We teach and train our students how to manage customer expectations, so they are able to offer guidance and practical advice with professionalism and poise.

In today’s technology-driven work environment, help desk professionals often face the challenge of interacting with distressed, confused, frustrated and often irritated individuals who need assistance. Plus, those who seek expert help by phone, chat or email are often in a hurry to solve their problem. Being a help desk professional can be a challenge without proper training.

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There are financial assistance and financial aid programs available to those who qualify – learn more!
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